Returns & Exchanges

Trial Period 
You have a trial Period of 14 days on all article(s). The same applies to article(s) on offer. The trial period starts on the day you receive your order.

Conditions of Return or Exchange
You can view the article(s) but it has to be returned undamaged and – if possible – in the original packaging. All articles are checked upon return. If articles are returned damaged then compensation for damages will be charged. If you are not satisfied with an article or you wish to receive something else, please contact us.

Return Options

  • At your own expense via the Post Office or another packet service.
  • Return to our Energy Lab at Broek op Langedijk. Please contact us about the opening times.

If you wish to exchange a product, please contact us via the web shop to discuss the options.

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